1.- Website Owner

FIDHAIL SL

VAT: B09627084

Registered office: C/Velazquez, nº35

Postal code: 28001

Location: Madrid

Province: Madrid

Phone:(+34)911230589

Email:atcliente@luxenter.com

2.-Object of the conditions

These Conditions aim to regulate access and the acquisition regime of the products provided by FIDHAIL SL. (hereinafter THE COMPANY) to the User through its Website, constituting the legal framework that governs the contractual relationship.

Users expressly accept full and unconditional adherence to these stipulations, in the version published by THE COMPANY at the time the User contracts the product and/or content in which they are interested. Therefore, the User agrees to carefully read the terms of contract each time they proceed to contract any product, since these may have been modified since the last time they accessed them.

By accepting these General Terms and Conditions of contracting, the User declares:

What is a person with the capacity to contract.

That he/she has read and accepts these general terms and conditions of contracting.

The User will always have access, in any case, prior to the start of the product contracting procedure, to the contracting conditions, which may be stored and/or reproduced on a durable medium.

3.-Prices

The applicable prices are those listed on the WEBSITE at the time the customer places their order.

The price of the products displayed on the WEBSITE includes Value Added Tax. The price of the products already includes the corresponding Value Added Tax (VAT) according to the product.

The prices and rates applicable to the user's contracting of the services shall be those listed in the online store owned by THE COMPANY at the time the user accesses the specific service and proceeds to initiate the contracting process.

FIDHAIL reserves the right to modify product prices whenever it deems appropriate, making it visible on this Web page.

FIDHAIL complies appropriately with the General Data Protection Regulation (GDPR), the "Law on Information Society Services and Electronic Commerce" (LSSI-CE), the "Law on the Regulation of Retail Trade for Distance Sales", and the "Law on the VAT Regime Applied to Electronic Commerce".

4.- Terms of Sale

Prices and texts published on www.luxenter.com are subject to change without prior notice, including technical specifications.

It is the customer's obligation to check the goods delivered to them. In the event that the customer requests an exchange due to a product defect at the time of delivery, FIDHAIL will proceed to collect the product through the courier and will exchange it for another in perfect condition, or will refund the corresponding amount. Likewise, FIDHAIL will cover the shipping cost of the new product.

FIDHAIL is not responsible under any circumstances for damages caused by the misuse of the goods.

The user accepts these General Terms of Sale, which will remain fully accessible from this website.

The Offers and Promotions will be valid for the period specified in each case. If the stock runs out before the offer end date, a product of equivalent quality and price may be supplied, by mutual agreement with the user.

The user will be able to consult the description and the essential characteristics of each item in their corresponding product sheets.

5.- Rights and obligations of the parties

Obligations of THE COMPANY

THE COMPANY commits to fulfilling the following contractual obligations arising from the commercial relationship with the User as a result of the User contracting the services:

Provide the service requested by the user in accordance with the provisions of the contracting conditions, without breaching contractual good faith.

Explicitly inform the User of the existence of these conditions prior to the start of the contracting procedure.

Inform the User prior to contracting and in a concrete, clear, precise, and unequivocal manner, of the specific characteristics of the requested services, such as their price and the applicable taxes.

Make a copy of the general terms and conditions text available to the User.

User Obligations

For its part, the User commits to:

Carry out the full compliance with the provisions established in these conditions of the services provided by THE COMPANY.

Complete the registration forms prior to the start of the hiring process with truthful and up-to-date information.

Provide the bank details requested by THE COMPANY correctly

Pay the price of the purchased products, without the submission of a claim exempting you from this obligation.

User Rights

All information provided to the client shall be binding on the offeror under the terms established by current legislation.

Every user has the right for the goods they acquire to be of the category and legal requirements contracted or of that quality which bears a direct proportion to the category of the establishment.

6.- Terms of Use

The User agrees and guarantees to use the website in accordance with the provisions established in the general terms and conditions of contracting, the applicable regulations, as well as matters related to morality and good customs.

By accepting these provisions, the user agrees to use this website and the products made available on it in the manner and form established herein. The user is obliged not to use this website and its products for illegal purposes and/or contrary to the purposes set forth in this legal notice, which could harm the rights and/or interests of third parties or in any way damage this website or prevent its proper functioning or that of the products offered or to be offered in the future.

Similarly, the User shall refrain from obtaining the content provided on the website by illicit, fraudulent means, theft, or plagiarism thereof, in accordance with the provisions of the Penal Code and applicable regulations.

THE COMPANY reserves the right to deny access to the website, without prior notice, to any User who violates the provisions of these general terms and conditions of contracting.

For its part, the User agrees not to make illicit use of the contents of the website, or that may cause harm to THE COMPANY. Therefore, the User shall refrain, without limitation, from modifying, copying, distributing, publishing, transferring, and/or selling any information or appearance related to the website owned by THE COMPANY.

7.-Safe environment

THE COMPANY, through the website, uses cutting-edge technology means to guarantee the protection of information.

Likewise, THE COMPANY guarantees that the contracting of the products is carried out in a secure environment.

8.-Validity period of these conditions

The User expressly exempts THE COMPANY from all liability for direct and indirect damages arising from possible errors on the website, as well as from any interruption, suspension, delay, or anomaly in access to it.

THE COMPANY commits to exercising the utmost care to preserve the website from any viruses, trojans, and other elements that could compromise or damage the User's or third parties' computer system. In any case, the User exempts THE COMPANY from all liability for direct or indirect damages caused by the possible existence of such harmful or malicious elements.

9.-Validity period of these conditions

The validity period of these conditions will be the time they remain published on the website and will apply to the services acquired at the time these conditions were available.

In any case, THE COMPANY reserves the right to modify them unilaterally, without this affecting the services contracted by users prior to the modification, except in cases where the user has changed or modified the contracted service, in which case the conditions in force at the time of the change and/or modification shall apply.

10.- Nullity and ineffectiveness of the clauses

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity shall affect only that provision or the part of it that is null or ineffective, with the rest of the conditions remaining in full force.

11.-Fueros

Any dispute concerning the services provided shall be resolved through the consumer arbitration courts, mediators, or similar bodies to which THE COMPANY is affiliated at the time the controversy arises, as well as the corresponding courts and tribunals in accordance with Spanish law.

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